Shipping policy
1. Order Processing Time
- Orders are typically processed and shipped within 1-3 business days.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods and Costs
- We offer several shipping options, including standard and expedited shipping.
- Shipping costs are calculated at checkout based on the destination, weight of the package, and chosen shipping method.
3. Shipping Destinations
- We currently ship to United States and may also sell to Canada.
- If you are located outside these areas and want to place an order, please contact us at [Contactvigover@gmail.com] for assistance.
4. Delivery Times
- Domestic Orders: Estimated delivery time is 5-10 business days for standard shipping and 3-4 business days for expedited shipping, depending on your location.
- International Orders: Delivery times may vary based on customs regulations and local postal services.
5. Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress.
6. Shipping Issues
- If you encounter any issues with your shipment, such as delays or missing packages, please contact us within 14 days of your expected delivery date. We will work with you to resolve the issue.
7. Damaged or Lost Items
- If your package arrives damaged or is lost during transit, please reach out to us at Contact@vigover.com within 48 hours of delivery. We will assist you in filing a claim with the shipping carrier and provide a replacement or refund if necessary.
8. Returns and Exchanges
- For information regarding returns and exchanges, please refer to our [Return and Refund Policy]